Privacy Policy

Effective Date: June 01, 2026

CindiLou Intimates ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use www.cindilouintimates.com (the "Website").

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information
  • Account information
  • Order history
  • Customer service inquiries
  • Marketing preferences

We may also automatically collect certain information when you visit our Website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

  • Provide customer support
  • Communicate regarding purchases and account activity
  • Respond to inquiries and requests
  • Improve our products, services, and Website
  • Send promotional emails, newsletters, and marketing communications
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. Marketing Communications

If you subscribe to our mailing list, we may send you updates regarding new products, promotions, special offers, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications or by contacting us at info@cindiLouintimates.com.

4. Cookies and Tracking Technologies

Our Website may use cookies, pixels, analytics tools, and similar technologies to improve user experience and understand how visitors interact with our Website.

These technologies may help us:

  • Remember user preferences
  • Analyze Website traffic
  • Improve Website performance
  • Deliver relevant marketing content

Most web browsers allow you to manage or disable cookies through browser settings.

5. Payment Information

Payment transactions are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

All payment information is handled according to industry security standards by the applicable payment processor.

6. How We Share Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers that assist us with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Email communications
  • Website hosting
  • Analytics and marketing services

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights, customers, or business operations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Complete transactions and customer support requests
  • Meet legal, accounting, and regulatory requirements
  • Resolve disputes and enforce agreements

9. Third-Party Services and Links

Our Website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

10. Children's Privacy

Our Website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove such information from our records.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise any privacy rights, please contact us at info@cindiLouintimates.com.

12. International Visitors

If you access our Website from outside the United States, your information may be transferred to, stored, and processed in jurisdictions where privacy laws may differ from those in your location.

By using the Website, you consent to such transfers and processing.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

CindiLou Intimates

15. Consent

By using our Website, creating an account, making a purchase, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.